Privacy Policy

Last Updated: May 22, 2025

This Privacy Notice for Sportyet (“we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you use our Services, including when you:

• Visit our website at https://sportyet.com
• Place an order or interact with us via email, phone, or social media
• Participate in promotions, surveys, or events

If you have questions or concerns, please read this Policy carefully. If you disagree with our practices, do not use our Services. For further assistance, contact us at [email protected].

SUMMARY OF KEY POINTS

• What personal data we collect: Name, contact details, payment info, shipping address, browsing/activity data.
• Sensitive data: We do not collect special categories (e.g., race, religion, health).
• Third-party sources: We may receive data from carriers, payment gateways, analytics providers.
• How we use it: To fulfill orders, communicate updates, prevent fraud, improve our Services, and comply with law.
• Sharing your data: Only with service providers (shipping, payments, IT), authorities if required, and with your consent.
• Your rights: Depending on your location, you can access, correct, delete, or restrict processing of your data.
• Exercising your rights: Email [email protected] or visit our Contact Us page.

TABLE OF CONTENTS

1. Information We Collect
2. How We Use Your Information
3. Sharing & Disclosure
4. Cookies & Tracking
5. Data Retention
6. Minors
7. Your Privacy Rights
8. Do-Not-Track
9. U.S. Resident Rights
10. Policy Updates
11. Contact Information

1. Information We Collect

• Directly from you: Name, email, billing/shipping address, phone, payment details, customization images.
• Automatically: IP address, browser type, device identifiers, pages visited, cart activity.
• From third parties: Carrier tracking updates, payment confirmations, analytics data.

2. How We Use Your Information

• Order Fulfillment: Process payments, ship products, send tracking links.
• Customer Support: Respond to inquiries, handle returns/exchanges (per our Shipping & Return policies).
• Marketing (with consent): Send newsletters, promotions, product recommendations.
• Security & Fraud: Verify identities, monitor transactions, prevent unauthorized activity.
• Legal Compliance: Tax reporting, regulatory obligations.

3. Sharing & Disclosure

We share data only with:

• Service Providers: Shipping carriers (USPS, DHL, EMS), payment processors, IT hosts, email platforms.
• Legal Authorities: If required to comply with law or protect our rights.
• Business Transfers: In connection with mergers or sales (under confidentiality).
• Your Permission: Any other third parties you specifically authorize.

4. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

• Keep you logged in and retain preferences.
• Analyze site usage (Google Analytics, Microsoft Clarity).
• Deliver relevant ads.

You can manage or disable cookies via your browser settings; note that disabling essential cookies may impact site functionality.

5. Data Retention

• Order & Transaction Data: Retained for 7 years (tax and accounting).
• Account Data: Until you request deletion or we close your account.
• Support Records: 2 years after resolution.
• Marketing Consent: Until withdrawn.

6. Minors

Our Services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have, please contact us for deletion.

7. Your Privacy Rights

Depending on your jurisdiction, you may request to:

• Access your data.
• Correct inaccuracies.
• Delete your data.
• Restrict/Object to processing.
• Portability of your data.

To exercise these rights, email [email protected] or use our Contact Us page.

8. Do-Not-Track

We do not honor browser Do-Not-Track signals. To opt out of interest-based advertising, adjust your cookie preferences or visit aboutads.info/choices.

9. U.S. Resident Rights

Under California’s CCPA, you may also:

• Opt out of “sales” of personal information.
• Non-discrimination for exercising your privacy rights.

Submit California privacy requests to [email protected] with “CCPA Request” in the subject line.

10. Policy Updates

We may revise this Policy to reflect changes in practices or law. The “Last Updated” date will indicate when changes take effect. Continued use after updates signifies acceptance.

11. Contact Information

Sportyet
851 Golfview DR Apt C, Carmel, IN 46032, USA
Email: [email protected]
Phone: +1 (708) 905-2263
Support Hours: Mon–Fri, 9:00 AM–6:30 PM EST

Thank you for trusting Sportyet with your privacy. We’re committed to protecting your personal information.